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Patient Participation Group

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Our PPG/PRG also known as our Patient Reference Group was formed over 20 years ago at the time to raise additional funds which would be to benefit patients. Since that time the group as evolved to be a valuable resource to the practice.

The Group welcome new members and have their own notice
board adjacent to the Reception desk in the main area of reception, to advertise/promote that we have a group and to say that it welcomes new members and provides details on how to obtain more information or to become a part of the group.

Both the group and the Practice do actively try to attract new members to join the Group as we are fully aware that our group is not representative of our patient population. However, as we are sure anyone who has tried to set up any such group will appreciate, that it is very difficult to attract a representative group of patients, such as younger patients, or patients with specific needs, as the majority of patients with time to spare and who are interested in joining groups/committees tend to be of a certain age.

Our PPG/PRG committee members attend as many of our flu clinics as they can and also try to come into surgery during Patient Participation Awareness week, which is usually around June time to try to promote new members and talk to patients about what they do.

The PPG/PRG also produce quarterly Newsletters for patients, which they try to make topical/relevant to current affairs for example, the next Newsletter is focusing on trying to stop patients presenting at A & E, by suggesting and promoting going to their GP, Minor Injury Unit etc in the first instance. Usually at the end of the Newsletter there is a section in there on how to join the PPG/PRG and asking for new members to come forward.

In addition to the above, we also have a section advising that we have a PPG/PRG in our Practice Leaflet, which is given to all patients when they come to register/join the practice and also a section on the PPG/PPG/PRG on the Practice Website. We are in the process of setting up a Facebook page and we will have details of our PRG/PPG on there hoping to attract some younger patients.

We do on occasion, when there is nothing more relevant, add that we have a PPG/PRG to the ticker tape on our display screen in the waiting room, however this isn't that often as we only have a certain amount of characters available to us on there.

We do try to run an annual patient survey and our most recent one carried out in October 2013 we decided to run it to coincide with our recent flu campaign, as we felt this would give us a good opportunity to ask patients to complete a survey whilst they were here for their flu vaccination, which was in October/November. The PPG/PRG kindly came in to help patients with this, which gave them an opportunity to explain what they do in an aim to attract additional members. The survey has now been summarised and the results have been published below.

An action point arising from the last meeting of the PPG/PRG which was in January 2014, was to change the focus/direction of the PPG/PRG.

Historically the group was set up as a registered charity to provide fund raising in an aim to provide a variety of additional equipment for patients. They also set up a wheelchair hire scheme for patients who could hire one for a few weeks as needed, when there was no similar scheme available. Whilst for the time being it was agreed to continue with the Wheelchair hire, the cost of annual maintenance against revenue generated will be looked at in the future possibly needing to reduce the number of wheelchairs we have.

It was decided to move away from a primarily fund raising focus and to focus more on proving Patient Education meetings. Maybe once or twice a year, patients will be asked to suggest any topic they would be interested in and we can then either provide a GP with an interest in that subject or to organise for speakers to come in and discuss specific issues. We hope to arrange to do this around June time, to tie in with Patient Participation Group week.

Objects of the Group:
- to provide a link between the patients and the Practice
- to fund additional equipment for the Practice

The Committee

The Committee runs the Group on behalf of the patients. But it is important to remember that all patients are automatically members of the Group, but the Committee membeers who represent the the patients are elected at the Annual General Meeting which is usually held in June.

We would welcome new members of the Committee. You don't have to be an expert on anything (but that might help). What really matters is your willingness to help patients by helping the two surgeries in the practice (Kennedy Way and Badminton) with their work, especially by the fund raising. We have our friendly committee meetings about four times a year. If you would like to become a committee member please leave a message at reception including your name, address and contact number.

The Chairperson/Treasurer is Cliff Belton
The Secretary is Liz Wilkie

They can both be contacted through the surgery.


Why not join the Patient Participation Group Committee?

We would welcome new members of the Committeee. You don't have to be an expert on anything (but that might help). What really matters is your willingness to help patients by helping the two surgeries in the practice (Kennedy Way and Badminton) with their work, especially by the fund rasing. We have our friendly committee mettings about four times a year. If you would like to become a committee member please leave a message at reception including your name, address and contact number.


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